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Claims Administrative Assistant

  • 720 Arrow Road - North York, Ontario M9M 2M1
  • Job Category: Administrative/Clerical
  • Job ID: 2020-6038

It’s Your Career. Drive It! 


Are you looking for an exciting career in a fast paced and dynamic work environment?  Join a company with a passion for innovation and customer service that rewards performance through competitive bonus programs and internal growth opportunities. Discount Car and Truck Rentals is a Canadian owned and operated company. We are a renowned industry leader with over 300 offices across Canada. As a result of our continued growth and success, we are currently searching for new team members in North York to join our Claims Team!



  • Handle incoming telephone calls including claims inquiries, complete third party reports in detail and update file with insurer information
  • Receive incoming claims including incident and police reports
  • Review all correspondence received from third parties and renters’ insurers
  • Request any missing documentation as needed
  • Determine location of loss and establish liability
  • Determine all exposures based on legislation in place, i.e. Third party, Property Damage, Bodily Injury, Passenger Hazard, Accident Benefits and forward all claims with these exposures as required.
  • Proactively handle all recovery claims, including first party subrogation carriers, third-party insurers, and sending Notice of Intent on all files
  • Adhoc administrative duties as required


  • Excellent communication skills, both verbal and written
  • Organized with strong attention to detail and time management skills
  • Sound computer skills inlcuding Microsoft Office, MS Word
  • Previous claims experience, car rental and/or auto claims handling experience is an asset
  • Bondable

What’s in it for you?


  • Comprehensive benefits package
  • On site gym facilities free for our employees
  • Career advancement opportunities  
  • Discounted rates on car and truck rentals           
  • Immediate enrolment in the Discount Incentive program giving you discounted rates on home and auto insurance, clothing, sporting events and more              
  • Ongoing training program to give you the tools you need to succeed   

Apply now at


Discount Car and Truck Rentals is an equal opportunity employer. If you require a disability related accommodation in order to participate in the recruitment process, please advise your Recruitment Specialist to ensure your requirements are met.